Privacy Policy

This Privacy Policy describes how 8sounds Music (“8sounds Music“, “we”, or “us”) collects, uses, and discloses information about our customers, visitors, and users of our websites, mobile applications, retail stores, and associated services (collectively, the “Services”).

Your use of our Services is subject to our Terms of Use, which govern limitations on liability and dispute resolution.


Scope

This Policy applies to:

  • Users of our website, mobile applications, other websites, and online services displaying or linking to this Policy.

  • Customers and prospective customers, including purchases via affiliates or third-party retailers.

  • Visitors to 8sounds Music stores.

  • Individuals interacting or communicating with us related to our Services.

Personal Information includes any information that identifies or can be linked to an individual.

Note: This Policy does not apply to job applicants, employees, or non-employee workers.


Collection of Personal Information

Sources of Personal Information

We may collect personal information:

  1. Directly from you: account registration, purchases, contests, events, communications, or customer support.

  2. From third parties: affiliate retailers, public records, fraud detection providers, social networks, joint marketing partners.

  3. Through Services use: website visits, store visits, mobile app usage, preferences, and interests.

Information We Collect

  • Registration & Accounts: Name, email, password, preferences, location, payment details.

  • Purchases & Orders: Billing/shipping info, payment method, order history, refund details.

  • Marketing & Events: Name, age, contact info, survey responses, contest participation.

  • Communications: Emails, calls, messages, support history.

  • User Content: Reviews, comments, submission timestamps.

  • Mobile Apps: Device info, location, camera/photos/contacts (with permission), push notifications.

From Third Parties

  • Retailers: Order processing, fulfillment, returns, warranty info.

  • Social Media: Profile info and permissions when logging in or interacting.

  • Others: Demographics, public records, updated contact details.

Automatic Collection

  • Sites & Apps: Cookies, pixels, log files, IP addresses, clickstream data.

  • Stores: CCTV footage, phone call recordings.

  • Audio/Video: Lessons or recordings for safety and monitoring.

  • Profiles & Interests: To personalize content, marketing, and ads.


Use of Personal Information

We use collected information to:

  • Provide and improve Services, customer support, and operations.

  • Analyze usage and enhance websites, apps, and offerings.

  • Personalize content, ads, and experiences.

  • Conduct advertising, marketing, and promotions.

  • Protect our business, enforce rights, and ensure safety/security.

  • Comply with legal obligations.

  • Create de-identified, aggregated data for analytics and research.


Disclosure of Personal Information

We may share information with:

  • Service Providers: Hosting, auditing, consulting, support.

  • Third Parties: Advertising, analytics, marketing measurement.

  • Subsidiaries & Affiliates: For business purposes outlined in this Policy.

  • Legal Compliance: Courts, law enforcement, or other regulatory bodies.

  • Business Transfers: Mergers, acquisitions, or bankruptcy events.

  • Rights Protection: Fraud prevention, investigation, and defense.

We may share aggregate or de-identified data for research and analytics.


Cookies and Analytics

We use cookies, pixels, tags, and scripts to:

  • Enable functionality, security, and fraud prevention.

  • Collect usage data and personalize content/ads.

  • Integrate with third-party analytics tools (e.g., Google Analytics).

Opting Out: You can manage cookies via your browser settings or visit:


Interest-Based Advertising

Third-party ad companies may collect activity data to:

  • Show relevant ads on our Services or other sites.

  • Evaluate ad effectiveness.

  • Customize marketing content.

You may opt out via the links above.


Children’s Privacy

Our Services are not directed to children under 13. If we collect such information, it will be promptly deleted.

CARU Safe Harbor: 8sounds Music participates in CARU COPPA Safe Harbor for online child privacy protection.


Your Rights and Choices

  • Marketing Opt-Out: Email unsubscribe via links provided (processed within 10 days).

  • Mailing List: Requests to stop sharing may take up to 8 weeks.

  • Browser/Device Preferences: Control push notifications, location, cookies, and ad targeting.

  • GPC Signal: Your browser’s global privacy control signal will be respected.


Additional State Privacy Rights

Residents of New York, Virginia, and other states may have additional rights:

  • Access & Deletion: Know, correct, or delete personal information.

  • Opt-Out: Sale/sharing of personal info, targeted ads.

  • Non-Discrimination: Rights cannot lead to discriminatory treatment.

Submitting Requests:

  • Verified via email confirmation and matching info in our records.

  • Authorized agents may submit requests with proof.

Financial Incentives: Surveys or reward programs may provide incentives for data; you may opt in/out anytime.


Security

We implement safeguards to protect your personal information but cannot guarantee complete security. Please use strong passwords and log out after using our Services.


Links to Third-Party Sites

We are not responsible for privacy practices of linked third-party websites. Please review their policies.


Contact Us

If you have questions or want to exercise your privacy rights, contact:

8sounds Music
4th Street, Hilvor Avenue, Paulibnes Apt., New York 10003
Email: support@8soundsmusic.shop